With the announcement of the new iPhone 15 and iPhone 15 Pro, Apple has introduced a new emergency service called Roadside Assistance via satellite for times when users face car trouble in areas with no Wi-Fi and cellular networks.
Apple launched the Emergency SOS via satellite in iPhone 14 and iPhone 14 Pro in 2022. The emergency service allows users to text emergency services when they are stuck in places with no cellular and Wi-Fi coverage. It also allows them to use the Find My app to share their location with contacts via satellite.
Now, the new Roadside Assistance via satellite uses the same innovative satellite infrastructure to reach roadside assistance providers.
New Roadside Assistance via satellite service is available on iPhone 15 and iPhone 14 models
Apple has launched new Roadside Assistance via satellite emergency service on iPhone 15 and iPhone 14 models for car troubles in remote areas with no Wi-Fi and cellular coverage starting in the United States with AAA, the largest roadside assistance provider in the country.
It will connect users with AAA and like the Emergency SOS via satellite UI, users will have to complete a short questionnaire to record important information like the issue, location, and more which will be transmitted via satellite to AAA representatives so they can dispatch help.
Users will have free access to access to Roadside Assistance via satellite for free for two years.
Roadside Assistance via satellite requirements
Users will need iOS 17 and the following iPhone models to use the service.
- iPhone 15
- iPhone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
Roadside Assistance via satellite service requires a user to be under the open sky. Obstructions like trees or buildings may impact performance.
AAA’s roadside assistance payment plans
The new emergency via satellite service is covered according to AAA membership and the provider may charge for roadside assistance services. However, iPhone 15 and iPhone 14 users without a AAA membership can use Roadside Assistance via satellite on a pay-per-use basis for AAA’s roadside assistance services in the United States.