Apple today announced that it is expanding its Self Service Repair program to Europe. The program aims to provide repair manuals as well as genuine Apple parts and tools to consumers who may want to fix their devices on their own.
Genuine Apple parts and repair manuals now available in Europe as part of company’s Self Service repair program
Apple today announced that its Self Service Repair program is now available in eight countries across Europe. It is now available in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the United Kingdom.
The program aims to facilitate customers who wish to complete their own repairs. Resources and genuine Apple parts are available for the most common repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon.
Before a customer can get started on conducting a repair, they will need to look at the repair manual for their product and the specific issue that they are facing on Apple’s support website. From that point on, they will need to order the necessary parts and tools from Apple’s Self Service Repair Store to conduct the repair.
Apple’s Self Service Repair Store provides access to more than 200 individual parts and tools, as well as repair manuals. The tech giant also offers tool rental kits for $49 to limit waste and to facilitate customers who want to conduct a single repair on their device.
The Apple tools available to customers on the Self Service Repair Store are custom designed to help provide the best repairs for Apple products, and are engineered to withstand the rigors of high-volume, professional repair operations where safety and reliability are the utmost priority. The high-quality tools offered through Self Service Repair include torque drivers, repair trays, display and battery presses, and more.
In the post announcing the expansion of its Self Service Program to Europe, the tech giant revealed some impressive numbers. Over the past three years, Apple has just about doubled the number of service locations that offer access to Apple parts, tools, and training, including more than 4,000 Independent Repair Providers. Furthermore, a “global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians.” Due to this, “eight out of 10 Apple customers are located within 30 minutes of an authorized service provider across Europe.”