The Holiday session has officially begun at Apple. In the United States, Apple has extended the return policy by 2 weeks for products purchased. The Holiday returns policy applies to all items purchased from an Apple outlet or received from its online store between November 10 and December 25. However, Apple’s standard return policy’s terms and conditions apply to the items exchanged products, under the new Holiday returns policy.
For the festive session, the company also offers a Gifts return option which allows users to refund or exchange any Apple product received as a present. The Cupertino tech giant has made it easier for users to gift Apple products to family and friends this Holiday session by offering interest-free installments for purchases via Apple Card.
Apple’s Holiday Returns Policy
Now owners have till January 8, 2021, to return products they wish to exchange. The given return date is applicable in the United States but the return time frame is also extended in other countries as well. However, the Holiday returns policy dates and terms vary from region to region.
The updated policy reads,
Items purchased at the Apple Online Store that are received between 10 November and 25 December 2020 may be returned up to 8 January 2021. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after 25 December 2020 are subject to the Standard Returns Policy.
How to Return Items Under Holiday Returns Policy
All gift items have to sent back to Apple via mail. Here are the preparatory steps users must follow to schedule and make the return. It must be kept in mind that users can only return items from one order at a time.
- Visit the Find your Order website
- Select Returning Gift option
- Search for the item either via serial or order number
- After finding the item, type in your contact information
- Print and attach your pre-paid shipping return label on the box
- Either schedule a pick-up with the shipping carrier or personally drop off the box to the carrier.
To read the return and refund policy in detail click here.