A CSAM hashing error by Google lands a parent in trouble, raises more doubts about Apple’s CSAM Detection

New York Times report that an incident of CSAM hashing by Google led to legal action against an innocent parent of a sick child in 2021, during the COVID-19 lockdown. This case has raised more questions about the reliability and accuracy of Apple’s CSAM detection feature and the hashing system altogether.

Google Photos

Child Sexual Abuse Material (CSAM) is used by criminals to groom young children and spread online for child pornography and sex trafficking purposes. To prevent the dissemination of CSAM, tech companies use a neural hashing system that scans users’ photos to identify child sexual abuse material against hashes provided by the National Center for Missing and Exploited Children (NCMEC) in the U.S. and take necessary legal actions when the material is detected.

Google launched the Content Safety API AI toolkit in 2018 on its services to “proactively identify “never-before-seen CSAM imagery so it can be reviewed and, if confirmed as CSAM, removed and reported as quickly as possible.” As well-intentioned as the system is, it landed a concerned parent in hot water with law enforcement for simply getting a doctor’s consultation, a problem that privacy advocates have been warning about.

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According to the report, the accused parent Mark noticed swelling in his son’s genital region and took photos of his son upon the nurse’s request for a video consultation with a doctor because the offices were closed in February 2021 due to the COVID-19 pandemic.

Two days after taking the photos, Mark was notified by Google that his accounts had been locked for storing “harmful content” which violated the company’s policies and might be illegal. Mark’s phone number, contacts, photos, and emails were locked.

Although Mark tried to appeal the decision, he was reported to the authorities and San Franciso Police department launched an investigation to probe the matter. As per The Verge, “Google reported 621,583 cases of CSAM to the NCMEC’s CyberTipLine, while the NCMEC alerted the authorities of 4,260 potential victims, a list that the NYT says includes Mark’s son” in 2021.

Google Photos

The ordeal which began with a flawed hashing, ended when the investigator found that Mark was innocent and the incident “did not meet the elements of a crime and that no crime occurred.” This is exactly the nightmare for parents and other users’ that several privacy experts have been warning about. Innocent pictures of children playing in the bathtub, or at the pool can also be hashed with CSAM.

When Apple announced its CSAM Detection feature which would scan users’ Photos and compare them with child sexual abuse material hashes provided by NCMEC before uploading them on iCloud. When the hashing system reaches the threshold of 30 images, the company would refer the account for human review and take punitive actions if required.

However, a developer reverse-engineered Apple’s iOS 14.3 update to harvest the detection system and highlighted that the hashing system was flawed. After backlash from journalists, security experts, and others, Apple has delayed the feature for the time being.

About the Author

Addicted to social media and in love with iPhone, started blogging as a hobby. And now it's my passion for every day is a new learning experience. Hopefully, manufacturers will continue to use innovative solutions and we will keep on letting you know about them.