Apple Watch Ultra should be placed flat on the MagSafe Duo charger for the magnets to connect

The new 49mm Apple Watch Ultra adds another larger model to the Apple Watch lineup which includes 44mm and 45mm sizes. In a support document related to Apple Watch charging, the company has provided tips for owners of larger Apple Watch models on how to power up their smartwatches using the MagSafe Duo charger.

Apple Watch Ultra

After the launch of the Apple Watch Series 6 in September 2020, the tech giant introduced the MagSafe Duo charger in December to power up an iPhone and Apple Watch simultaneously. As the Series 6 was available in 40mm and 44mm sizes, the MagSafe Duo charger easily fit up to 44mm size Apple Watch models.

It is likely that the 49mm larger case size and the bulkier design of the new Apple Watch Ultra result in a poor fit on MagSafe Duo Charger’s puck. That’s why Apple has shared charging tips for larger smartwatch models like Apple Watch Ultra.

Apple Watch Ultra

If the adjusting charger’s position does not work, Apple Watch Ultra users are advised to remove the watch bands

As per the updated information, owners of larger 44mm, 45mm, and 49mm Apple Watch models are advised to adjust the charger’s position in case the magnets’ of the smartwatches do not align properly with the magnets of their charging dock or MagSafe Duo charger.

Furthermore, Apple Watch Ultra users are told to remove the watch bands in case adjusting the charger’s position does not work.

* If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger’s position. Adjust the charger to a different angle, or lay it completely flat, to make sure that its magnets align with the magnets in your watch.

If you have Apple Watch Ultra and it won’t connect reliably with these charging devices even when they’re lying flat, try removing the watch’s band before placing the watch on the charger.

MagSafe Duo Charger - Apple Watch Ultra

Before Apple updated the Apple Watch charging support page, Mark Gurman pointed out that Apple Watch Ultra is not listed as a compatible device with the MagSafe Duo charge but Apple Watch Series 8 and Apple Watch SE 2 are which suggests that the 49mm model is not compatible with the charger.

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Addicted to social media and in love with iPhone, started blogging as a hobby. And now it's my passion for every day is a new learning experience. Hopefully, manufacturers will continue to use innovative solutions and we will keep on letting you know about them.

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