An official Dropbox support thread recently shared on Twitter suggested that the company had no plans to natively support Apple Silicon Macs, almost a year after the first models with the M1 chip were released. However, Dropbox has now explicitly stated that it is testing native support for Apple Silicon but it will not be available until next year.
Dropbox is currently testing native M1 support for Macs
Currently, the Mac app for Dropbox only runs on M1, M1 Pro, and M1 Max Macs under Rossetta, which drains battery life and requires a ton of RAM. In response to all the complaints made by M1 Mac owners in an official support thread, Dropbox stated insisting that a large number of community members will have to vote for native Apple Silicon support for the company to implement it. From the thread, as noted by 9to5Mac:
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven’t looked at it in 6 years so starting an Apple specific idea in the hope you see it.
Dropbox doesn't support Apple Silicon natively yet and has no current public plans to. The official responses in this thread are embarrassing. Honestly, didn't think the reason to switch after 12 years of paid sub would be this but this might be it. https://t.co/OjthQ32phV
— Mitchell Hashimoto (@mitchellh) October 27, 2021
Despite having over 400 votes, the status of the issue was still listed as ‘needs more votes’, with a response from Dropbox staff saying that “this idea is going to need a bit more support before we share your suggestion with our team.”
The cloud service has finally responded to upset customers with the confirmation that it is working on native M1 support. “We’re certainly supporting Apple Silicon, sorry for the confusion. We’ve been working for a while on a native M1 build which we aim to release in H1 2022. (And agree the responses in the support thread were not ideal),” Dropbox founder and CEO Drew Houston said in a tweet.
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