During an earnings call last year, Apple CEO Tim Cook announced that the company plans to open its first official Apple store in India by September 2021, inaugurated in Mumbai. However, plans have been delayed to the ongoing COVID-19 health crisis.
Apple recognizes India’s importance as the tech giant’s business operations saw considerable attention in the country last year. According to a report, the iPhone maker hoped to open physical retail stores in the country right after the launch of its first online store.
Opening of first physical Apple Store in India delayed due to ongoing health crisis
In September, the Cupertino tech giant generated a strong Indian customer base by opening an online store. This allows customers to directly purchase products from the company itself rather than going through authorized retailers.
Apple has been operating in India for more than 20 years, and the company’s ongoing investment and innovation support almost 900,000 jobs across the country. Apple’s App Design and Development Accelerator in Bengaluru has supported thousands of local developers, and today apps created by developers in India have become even more critical to everyday life as people seek to stay engaged and connected from home. Among them are Wysa, an AI-based app that is making it possible for millions of people to get mental wellness support in an affordable and accessible way, and the yoga app YogiFi, which uses computer vision for real-time posture correction and machine learning to curate personalized yoga plans, helping users stay healthy and active from the comfort of their homes.
In India, the online Apple store supports online Apple Specialistss to assist and guide customers for things like setting up a new device or using an app. The languages for instructions, advice, or any type of communication will be English and Hindi, to cater to all Indian customers.