On the latest iOS 16.2 beta 1, Apple allows users to report unintentional Emergency SOS calls. YouTuber @iDeviceHelp found that when users cancel the Emergency SOS mode, they are asked to share their feedback if the call was made internationally or intentionally on iOS 16.2 beta.
On iPhone 8 and later, the Emergency SOS feature allows users to easily and quickly contact emergency services and notify their emergency contacts in critical situations. Simply by pressing and holding the side button and one of the volume buttons, users can trigger Emergency SOS mode to call emergency services by swiping on the “SOS” slider.
In the latest iPhone 14 and Apple Watch models, Apple integrated the Emergency SOS capability with the Crash Detection feature to call emergency service and message emergency contacts when a crash is detected.
However, after the WSJ reported that roller coaster rides incorrectly triggered crash detection on the iPhone 14 and Apple Watch models and called emergency service, it was found that roller coaster riders accidentally pressed their devices’ buttons which triggered Emergency SOS calls.
With help of users’ feedback on Emergency SOS triggers, Apple can prevent false positives
On iOS 16.2 beta 1, a notification appears on the iPhone when Emergency SOS mode is cancelled which opens the Feedback Assistant to send Apple a report on what triggered the SOS call, whether it was intentional or unintentional.
Users’ feedback on the use of Emergency SOS is likely to provide Apple with the data required to update the feature and prevent false positives like the roller coaster emergency calls. Sharing the screenshot of the new “Unintentional SOS Calls” report, @iDeviceHelp wrote on Twitter that he accidentally triggered SOS mode and the police showed up at his residence.
— iDeviceHelp (@iDeviceHelpus) October 25, 2022