Apple has announced that it will be expanding its Independent Repair Provider program to more than 200 countries, covering every location where its products are sold. The program was first launched in 2019 in the United States, and was expanded to Europe and Canada in 2020. Through this program, Apple will provide repair experts of all sizes access to genuine Apple parts, tools, repair manuals, and more.
Apple’s Independent Repair Provider program will allow repair providers of all sizes to join, free of charge
Apple’s Independent Repair Provider program will be free for repair providers to join, whoever, they will have to pass an Apple certification, which will also be free of charge. Once qualified, repair providers will be able to purchase genuine Apple parts and tools at the same price as Apple Authorized Service Provider Program members, and also gain free access to training material, repair manuals, and diagnostics tools.
Starting this week, Apple is opening the Independent Repair Provider program and applications for the following countries:
Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam.
Later this year, Apple will expand the program to all remaining countries and locations, where it sells its products.
This move by Apple is a welcome change and will give customers more options as to where they can get genuine repairs done for their Apple products, even if they do not have an Apple Store or an Authorized Service Provider nearby. From the perspective of technicians, this will give them access to genuine parts and tools, that were previously available to only a select few companies, and allow them to provide the same level of quality repairs to their customers.
Apple’s Independent Repair Provider program could also be seen as a response to the right to repair movement, which has often criticized Apple for its poor repairability ratings.