According to a recent report, Apple could be working on introducing a new repair method to fix hardware issues on the iPhone 12 and the iPhone 12 mini that resulted in replacing the smartphones instead of repairing them for environmental reasons.
The tech giant claims that it is taking this step to ensure environmental protection and this move supports its ongoing commitment to reducing the carbon footprint of every product it sells. For now, the replacement policy is only available for iPhone 12 and iPhone 12 mini.
iPhone 12, iPhone 12 mini rear glass repair without replacement to be possible soon
As per an internal memo sent by Apple to its authorized service providers and obtained by MacRumors, iPhone 12 and iPhone 12 mini models with hardware issues such as a cracked rear glass would now be fixed using a new repair method starting February 23. The service providers are said to be getting a new “iPhone Rear System” part that makes the modifications possible without having to replace the whole smartphone.
“If a customer has an iPhone 12 mini with cracked rear glass, for example, technicians will be able to replace the entire rear portion of the device, with the new enclosure affixed to the original display and rear camera. For this reason, the customer’s display and rear camera must be free of damage or functional failures in order for their device to qualify for this same-unit repair method, according to Apple.”
The new “iPhone Rear System” will allow technicians to replace the Face ID system, logic board, and the rear glass panel of an iPhone 12 or iPhone 12 mini instead of having to replace the whole unit, as per the memo. However, some problems will still demand replacement, such as issues with cameras.
Apple reportedly says in the memo that the new repair method will be offered in regions where iPhone 12 and iPhone 12 mini are sold, specific countries were not named. As of now, the repair method is only available for two models out of the iPhone 12 lineup. We do not know if Apple is planning to do the same for iPhone 12 Pro and iPhone 12 Pro Max.