Starting November 4, Apple Store and Apple Authorized Service Providers will start offering iPhone XR as a loan option to customers when repairs require their device to be mailed into a service center. The news comes via an internal Apple memo.
Apple will start offering iPhone XR as repair loaner soon
Apple’s iPhone XR was dropped from its lineup following the launch of iPhone 13. Now, according to an internal services memo seen by MacRumors, Apple Stores and Apple Authorized Service Providers in the United States and other unspecified countries will offer iPhone XR loaners starting on November 4.
iPhone XR replaces iPhone 8 as Apple’s standard loaner device. Launched in 2018 as a cheaper alternative to iPhone XR, the XR features a 6.1-inch Liquid Retina HD display, Face ID, A12 Bionic system-on-chip, and single rear-facing camera and Dual-SIM support packed into a sleek aluminum chassis.
In comparison, iPhone 8 offered Touch ID, a slower A11 Bionic processor, and a smaller screen due to its large bezels. The single 12MP camera is similar on both devices, however, the processing power of the XR has its own benefits.
Customers whose iPhone repair requires the device to be mailed out for service will be eligible for a loaner device, according to the report. As per the Cupertino tech giant’s policies, customers can use the loaner device using the repair period but must return it within 14 days of being notified that their device is ready to be picked up.
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