Announced at WWDC 21, iOS 15 includes several new features for Wallet, Photos, Weather, and Apple Maps including new animations, graphics, and more. One small but valuable feature included in the software update is the ability for users to request refunds for in-app purchases rather than having to go through Apple’s website.
Users can request refunds for in-app purchases directly within apps with iOS 15
The Cupertino tech giant introduced a new StoreKit API in iOS 15 that lets developers add a “Request a Refund” option within their apps. Users can choose to request a refund, select the in-app purchase they want to refund, and give details on why the refund is requested.
Apple will receive the request directly from the app and will subsequently send an email update to the user within 48 hours. To check the status of their submission, users can still visit Apple’s Report a Problem page.
In iOS 14 and earlier, users would have to request a refund directly from Apple’s website. So the new StoreKit API is useful for users who accidentally make a wrong purchase or if they have kids that make in-app purchases without their permission.
iOS 15 and iPadOS 15 betas are currently available for developers to test out. A public beta will be made available sometime in July, while the official release will be rolling out this fall.
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