Apple Support app is updated to new version 4.1 with new features, performance improvements, and bug fixes. Now users can add a pass, can find multi-lingual advisors, experience Accessibility improvements, and more in the new update. The app’s update on iOS and iPadOS is available on their respective App Stores.
The Apple Support app is designed to provide support for all of Apple’s products and services in one place. Users can manage their subscriptions, reset Apple ID password, and find solutions in a personalized way either by a real customer service agent or a step-by-step guide. If the user needs to visit the Genius Bar or an Authorized Service Provider for more thorough assistance, Apple Support app helps users find a nearby store, schedule an appointment, and adds a pass to the Wallet app for a quick check-in.
Apple Support App’s New Features
To further improve the user’s experience on the app to get quick and easy access to support they need, Apple has added new features like more locations of the Genius Bar with a pass to Wallet app support for easy check-in. In multi-lingual regions, users can now easily find an advisor to assist them in their preferred language.
Accessibility is an important aspect of Apple’s technology. As a pioneer of inclusive features, the company has designed apps that support Accessibility by visual and hearing impaired users and users with physical disabilities. Therefore, in the updated Apple Support app, the VoiceOver feature is improved with better search navigation, labels, and more.
The full release notes of the update read,
- Add a pass to Wallet for easy check-in at more Genius Bar locations
- Easier to find Advisors in your preferred language in regions with multiple languages
- Accessibility improvements for VoiceOver, including Search navigation, labels, and more
- Performance enhancements and bug fixes
The Apple Support app is compatible with iPhone, iPad, and iPod touch with iOS 13.1 or later. Users can download the app from the App Store for free.