macOS Monterey 12.3 causes Bluetooth connectivity issue with game controllers for some users

Some Mac users are experiencing an issue with game controllers’ Bluetooth connectivity after updating their systems to the latest macOS Monterey 12.3 update. As per users’ feedback on Apple Developer Forums and Reddit, it is not a widespread issue.

On March 14, Apple released the macOS Monterey 12.3 update to everyone and since then a few issues have been reported. Several users complained that macOS Monterey 12.3 update has affected the speed of PCI-E GPU cards, in both eGPU enclosures and Mac Pro and more seriously, the latest update bricked Mac models with replaced logic boards, including 16-inch Macbook Pro with the M1 Pro chip.

macOS monterey 12.3

Reconnecting game controllers does not resolve the Bluetooth connectivity issue on macOS Monterey 12.3

In macOS Big Sur 11.3, Apple introduced support for game controllers for Macs that enabled users to connect Xbox Series X and S wireless controllers and Sony PS5 DualSense wireless controller. But the macOS Monterey 12.3 update is unevenly impacting the functionality of Xbox, PlayStation, and other third-party wireless controllers; for some, the controllers are working fine and some are unable to use the controllers.

I tried to connect my xbox controller to my MacBook, even though the controller is registered in bluetooth setting, but it doesn’t function at all. Have anyone met the same problem and if there’s a fix for this problem. @Wisky_pro

@mynameisdenis wrote that;

Same problems here. My controller is working in some games, but not everywhere:

macOS: 12.3 (21E230)
Xbox Wireless Controller:
Manufacture ID: 0x045E
Product ID: 0x02FD
Firmware: 9.0.3
Additional type: Gamepad

Working in apps:

Steam
Pac-Man Party
The Pathless

NOT working in apps:

Sonic racing
Asphalt 8+
Agent Intercept

Some affected users shared that reconnecting the controllers did not resolve the issue. Maybe this issue will be solved in a future update.

I am experiencing the same issue after I updated my MacBook pro to 12.3 two days ago. Tried numerous troubleshooting attempts. I have the normal white wireless Xbox controller I bought from GameStop. Does anyone have a fix for this? @ajm2126

I’m not entirely sure why this happens, it happens intermittently for me. The last attempt I took was Delete the controller, Turn off Bluetooth, Restart, Reconnect Controller- but while I was reconnecting there was a phantom controller that popped up that showed the original controller connected, but I could not disconnect it through the Mac, I turned the controller off and the phantom controller popped back down to the unknown devices and upon entering bluetooth mode on my ps4 controller the phantom controller was identified as a ps4 controller and I was able to connect and use the controller again to play games. I hope this helps! @catsounds

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